Privacy Policy for Tailwags & Chinwags
This Privacy Policy outlines how Tailwags & Chinwags collects, uses, shares and protects your personal information when you use our services or interact with our website.
Information We Collect
When you use our dog walking/pet drop-in/pet sitting services or visit our website, we may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, and home address.
- Dog Information: We may collect information about your dog(s), including their name, breed, age, medical conditions, and behaviour.
- Usage Information: We may collect information about how you use our website or interact with our services, such as the pages you visit or the actions you take.
- Transaction Information: If you make a purchase from us, we may collect information about the transactions, such as products purchased and payment details.
How We Use Your Information
We may use the information we collect for the following purposes:
- Providing Services: To provide dog walking and related services to you and your dog(s).
- Communication: To communicate with you about your appointments, enquiries, or other matters related to our services.
- Improvement: To improve our services and website based on the feedback and usage patterns we receive.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
- Marketing: To send you promotional offers, newsletters, or other marketing communications that may be of interest to you. You can opt out of receiving these communications at any time.
Sharing Your Information
We may share your personal information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processing or customer support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from law enforcement or other government agencies.
Your Choices
You may choose not to provide certain information to us, but this may limit your ability to use our services or access certain features of our website. You can also opt out of receiving marketing communications from us by following the instructions provided in the communication.
Data Security
We take all reasonable measures to protect the security of your personal information against unauthorised access, disclosure, or alteration.
Changes to this Policy
We may update this Privacy Policy from time to time by posting the revised version on our website. Please review this policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hello@tailwagsandchinwags.co.uk